We use cookies to improve your browsing experience, analyse traffic and for advertising and social media features. Unfortunately, this site will not function without them! - Read Cookie Policy - Ok, got it!

Delivery Information

Delivery

CountryDelivery Option & CarrierDelivery Time*Cost
UK mainland (England, Wales, Scotland excluding Highlands) Economy Delivery - Royal Mail 4-6 working days FREE on all orders
Premium Delivery - Royal Mail 2-3 working days £3.99

Northern Ireland, Highlands, Offshore Islands (excludes Channel Islands)

Not sure if this includes you? Check the postcodes at the bottom of this page

Economy Delivery - Royal Mail 6-8 working days FREE on all orders
Premium Delivery - Royal Mail 4-6 working days £3.99
Republic of Ireland Tracked Delivery - DHL 4-6 working days £3.99

Delivery Terms & Conditions:

* Hi-Tec Sportswear guarantees that orders will be dispatched in time to be delivered within the delivery times stated above unless clearly communicated otherwise on the Delivery and Basket pages. However, unfortunately we cannot guarantee delivery within the timescales where circumstances beyond our control, such as extreme weather, prevent the postal service or relevant carrier from being able to make the delivery.

On rare occasions, delivery times for Economy Delivery may be longer during periods of high demand. This will be clearly stated at the top of this page and on the basket page when this is the case, giving an indication of the delay up to a maximum of 14 working days.

How long will my order take to arrive? How much does delivery cost?

We offer a choice of delivery options. If you're not in a rush, choose from either FREE Economy Delivery and receive your items in 4-6 working days. If you need them sooner, choose Premium Delivery for £3.99 and receive your item in 2-3 working days. 

Where do you ship to?

We currently deliver to the UK (excluding Channel Islands) and Republic of Ireland. Different delivery options are available depending on your location. Please see the table at the top of this page for full details.
Unfortunately we are unable to deliver to any countries outside of the UK and ROI at this time.

Which carrier will deliver my order?

We use different carriers dependent on the delivery option you choose. Royal Mail delivers all Economy and UK Mainland Premium Delivery orders. These deliveries are not tracked. Interlink delivers all Next Working Day Delivery orders and Premium Delivery to Highlands and islands orders. These are tracked deliveries.
DHL delivers all orders to Republic of Ireland. These are tracked deliveries.

Can my order be delivered to someone else or to a different address?

Yes. On our checkout page, you will have the option to enter an alternative shipping address and billing address.

How do I know when my order has been dispatched?

You will receive an order confirmation email when you place your order, and then a second email to confirm when your order has been dispatched.

Can I track my order?

UK residents are able to choose a Next Day Delivery service which is a tracked service by Interlink. Republic of Ireland residents will receive a tracked delivery service with DHL. Please note that our Economy and Premium delivery is dispatched by Royal Mail and this cannot be tracked.

Tracking information will not be sent directly to the customer. Please contact our Customer Services Team for this.

Deliveries to Northern Ireland, Highlands and Offshore Islands

Deliveries to residents in Northern Ireland, Highlands and offshore islands will take approximately 2 working days longer to arrive than UK mainland deliveries. Below is a full list of postcodes which this applies to:
  • AB31-56
  • BF (All)
  • BT (All)
  • FK17-21
  • GY (All)
  • HS (All)
  • IM (All)
  • IV (All)
  • JE (All)
  • KA27-28
  • KW (All)
  • PA20-80
  • PH15-50
  • TR21-TR25
  • ZE (All)

Do you ship to the Channel Islands?

Unfortunately we are unable to deliver to the Channel Islands.